Terms & Conditions

1. Introduction & Corporate Identity

Welcome to HealthRaksha. These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Student", "User", "You") and HealthRaksha Private Limited ("Company", "HealthRaksha", "We", "Us", or "Our").

By accessing our website (healthraksha.in), registering an account, purchasing any course, attending a live workshop, or enrolling in an internship cohort, you acknowledge that you have read, understood, and agree to be bound by these Terms and our associated policies, including our Privacy Policy, Refund & Cancellation Policy, and Pricing & Digital Delivery Policy.

2. User Eligibility & Account Obligations

To register for courses or utilize our services, you must be at least 18 years of age or possess legal parental/guardian consent if you are a pre-medical student under the age of majority. By creating an account, you represent and warrant that:

• All registration information you submit (including full legal name, email address, WhatsApp number, and academic background) is truthful, accurate, and up-to-date.
• You will maintain the security and confidentiality of your account credentials. You are solely responsible for any activity performed under your account.
• Your account is strictly personal. Sharing login credentials, access tokens, or course viewing links with any third party is strictly prohibited and constitutes grounds for immediate termination without refund.

3. Course Access, Enrollment & Digital Licenses

Upon payment of the stipulated course or workshop fee and verification of the transaction, HealthRaksha grants you a limited, non-exclusive, non-transferable, revocable license to access and view the digital educational content solely for your personal, non-commercial educational use.

• Self-Paced Courses: Course access is granted for the duration specified on the course catalog page. You may access pre-recorded lectures, clinical case notes, and quizzes via your student dashboard.
• Live Workshops & Cohorts: Live webinars and masterclasses are conducted at scheduled dates and times via interactive virtual platforms (e.g., Zoom, Google Meet). Batch invitations and schedule updates are delivered via WhatsApp cohorts and transactional emails.
• Technical Requirements: You are responsible for ensuring your hardware, browser, and internet connectivity meet the minimum requirements necessary to stream video lectures and attend live sessions.

4. Student Code of Conduct & Academic Integrity

HealthRaksha is committed to fostering an inclusive, respectful, and academically rigorous learning environment for medical, nursing, dental, pharmacy, and allied healthcare learners. As a student, you agree to abide by the following standards:

• Maintain professional decorum in all interactions with instructors, clinical mentors, peer students, and support staff.
• Do not engage in harassment, hate speech, bullying, discrimination, defamatory statements, or offensive language in live workshop chats, community forums, or WhatsApp cohort groups.
• Do not post unsolicited commercial advertisements, spam, promotional links, or unauthorized external links in discussion spaces.
• Uphold strict academic integrity during assessments, quizzes, and clinical case submissions. Plagiarism, impersonation, or unauthorized collaboration during examinations is strictly forbidden.
• Violation of the code of conduct may result in immediate suspension or expulsion from the platform and disqualification from receiving certificates, at the sole discretion of HealthRaksha.

5. Intellectual Property Rights & Anti-Piracy Policy

You explicitly agree that you shall NOT:

• Record, capture (via screen recorders, external cameras, or streaming software), rip, download, or reverse-engineer any video lecture or proprietary training asset.
• Sell, resell, rent, lease, sublicense, distribute, publish, rebroadcast, or make available any course material on public forums, Telegram channels, torrent trackers, YouTube, or file-sharing websites.
• Modify, adapt, translate, or create derivative works from HealthRaksha curriculum materials without prior written consent.
• Any unauthorized reproduction or commercial exploitation constitutes willful copyright infringement and will lead to civil damages, criminal complaints under Sections 63 & 65 of the Copyright Act 1957, and permanent account debarment.

6. Verifiable Certificates & Assessment Policy

HealthRaksha issues digital verifiable certificates upon successful completion of qualifying courses and workshops. Issuance of a certificate is contingent upon:

• Attending required live cohort sessions or completing all designated video lecture modules.
• Achieving the designated passing benchmark (typically 60% or higher) on the final objective assessment or clinical case study evaluation.
• Completing full fee payment without outstanding chargebacks or payment disputes.
• All issued certificates include a unique certificate serial number and cryptographic verification QR code verifiable on our public verification portal at healthraksha.in/verify. HealthRaksha reserves the right to revoke any certificate obtained through fraudulent or unauthorized means.

7. Medical Educational Nature & Clinical Disclaimer

8. Course Pricing, Payment & Taxes

Course fees are stated in Indian National Rupees (INR ₹) and are displayed transparently on the course listing and checkout pages. Fees are inclusive of applicable educational taxes unless stated otherwise.

• All online payments are processed securely through our RBI-authorized payment partner, Razorpay, supporting UPI, Net Banking, Credit/Debit Cards, and Wallets.
• HealthRaksha does not store your confidential debit/credit card CVV or net banking passwords.
• In the event of pricing errors due to technical discrepancies, HealthRaksha reserves the right to notify the student and either cancel the order or allow payment of the correct differential amount.

9. Limitation of Liability & Disclaimers

To the fullest extent permitted by applicable Indian law, HealthRaksha Private Limited, its directors, officers, employees, instructors, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, loss of goodwill, or technical interruptions arising out of or related to your use of the platform.

Our aggregate liability for any and all claims arising under these Terms shall not exceed the total amount actually paid by you for the specific course or workshop giving rise to the claim.

10. Governing Law & Jurisdiction

These Terms shall be governed by, interpreted, and construed in accordance with the substantive laws of the Republic of India, without regard to conflict of law principles.

Any dispute, claim, controversy, or legal action arising out of or in connection with these Terms, platform usage, or educational services shall be subject to the exclusive jurisdiction of the competent courts situated in Rampur / State of Uttar Pradesh, India.

11. Updates to Terms

HealthRaksha reserves the right to modify or replace these Terms at any time to reflect legislative updates, regulatory requirements, or platform enhancements. Updated versions will be published on this page with an updated "Last Updated" timestamp. Your continued use of the platform following any modifications constitutes your acceptance of the revised Terms.